FAQs

For a secure and seamless transaction experience, we employ Shopify Payments via Shopify. Your payment is protected, ensuring your tranquility.

To redeem a discount code, simply input it in the "Discount Code" field at checkout. Make sure it is entered correctly before completing your order, as applying it after checkout may not be an option.

Absolutely! Once your order is dispatched, you will receive automated tracking information via email. This will allow you to follow your order until it arrives at your address. Track Your Order

If you have questions about your order, our dedicated customer service team is here to help. Contact us at Support@maehab.shop.shop. Please provide your email address and order number for faster assistance.

To modify or cancel your order, please contact Customer Service at Support@maehab.shop.shop. We will do our best to accommodate your request. However, please be aware that cancellations may not be possible once an item has been dispatched. For further details, please refer to our Refund and Return Policy.

If you experience delays or problems receiving your order, please first contact the carrier to confirm the delivery address. Additionally, providing your phone number can help expedite a carrier claim to locate your package, usually within a week.

Once your return is confirmed, monitor the return tracking number. After the product reaches our facility, we will promptly initiate your refund within 2-3 business days.

For items that necessitate assembly, instructions will be included in the product box. If you require further assistance, please reach out to our customer support at Support@maehab.shop.shop, and we can provide online instructions for your item.